The Lighting Centre have a 7-day no reason returns policy for all products
as required under the Distance Selling Regulations of 2000.
The following conditions apply to all returns of this type:
You must inform us in writing (By Fax or e-mail) within 7 Days of receipt of your order
that you wish to return them or have any damages, faults or shortages.
The Lighting Centre can not accept responsibility after this period.
The date of delivery will be as recorded by our carriers.
Goods must be returned in their original packaging, complete with all other
associated components sent with them i.e. lamps.
Goods should not have been installed, modified or used in any way
and should be in an undamaged condition.
The cost of returning the goods and insuring them against loss or damage
will be deducted from the refund of the purchase price if a collection is
arranged by us using our carriers. Alternatively goods can be sent back by
your own method of transportation.
For complete orders over £50 nett being returned, or if an item returned
makes the new invoice value less than £50 nett, the cost of carriage incurred for
sending the goods out will be deducted from the refund.
The current rate of carriage is £6.95 + VAT per parcel.
Your refund will be made within 14 days of return of the goods.
Faulty or damaged goods will be replaced or refunded in full in
accordance with the consumer's requirements.
The Lighting Centre will in no way be liable for any
costs incurred due to faulty goods or shortages
such as electricians fees, time taken from place of employment etc.
We have the right to refuse refunds for failure to meet the above criteria.
Email : returns@thelightingcentre.com
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